Complete your printer setup
1 Make sure that your printer is powered on
2 Install Printer Drivers to complete setup
Please Contact Our 24/7 Live Chat Support For Complete Your Printer Setup
Troubleshooting tips for launching the Microsoft Store
Disconnect from a VPN.
Apps from the Microsoft Store might not install when connected to a VPN. Consider your location and the security of the Wi-Fi network before disconnecting from a VPN.
Skip Microsoft account creation.
If prompted to create or sign in to a Microsoft account, close the window. You will be able to open the app store anyway. A Microsoft account is not required in order to install or use HP Smart. HP Smart is free software for printer set-up and use.
Check computer time and location settings.
If the Microsoft Store won’t open, verify that your time settings are correct. Select “Start” > “Settings” > “Time & language”. Check the “Date & time” and “Region” to make sure they are your current location and time zone.
Reset the Microsoft Store cache.
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